TELLER - Jakarta Raya
Qualification:
- Have 1 year of working experience in the related field is required for this position.
- Preferably Senior Staffs specializing in Customer Service or equivalent. Job role in Customer Service - General or equivalent.
- Bachelor Degree S1 in any field.
- High degree of accuracy.
- Service oriented with high level of integrity.
- Ability to work under pressure and flexibility of work hours.
Job Description and Responsibilities:
- To handle customer's transaction (cash and non cash) over the counter in accurate, problem free / timely, courteous manner.
- To be responsible for daily cash balancing and any instrument in his/her custody.
- To achieve satisfactory result on internal and external customer satisfactory survey.
- Maintain awareness of the security in customer area as well as in teller area – by monitoring customer queue and adhering the limited teller premises access.
CUSTOMER SERVICE - Jakarta Raya
Qualification:
- Have 1 year of working experience in the related field is required for this position.
- Preferably Senior Staffs specializing in Customer Service or equivalent. Job role in Customer Service - General or equivalent.
- Bachelor Degree S1 in any field.
- English proficiency.
- Sound communication and interpersonal skill.
Job Description and Responsibilities:
- Provide excellent customer service to costumers through delivery of competent and timely service.
- Track performance in meeting service level standards through preparation of MIS report.
- Assist the Branch Customer Service Manager to provide competent and timely service to clients.
- Work towards higher productivity through preparation of relevant reports.
- Ensure that there is timely follow-up on daily overline reports.
If you believe you have the right qualification to succeed, please send your CV detailing experience complete with a current photograph by email to: tira.hestriana.aryawardhani@citi.com , Job Vacancy Teller and Customer Service Citibank Jakarta deadline 13 May 2011.
