CUSTOMERS SUPPORT REPRESENTATIVE / CSR TRAINEE
Qualification & Experience:
- In good health
- Having driving lisence (SIM C)
- Male, Single, max. 28 years old
- Bachelor degree, major from Mechanical Engineering (Teknik Mesin) (min GPA 2.75)
- Fresh graduate welcome
- Willing to participate in training program in Jakarta and OJT in all INTA branches
- Willing to undergo two years official service
- Placement : Balikpapan (Kalimantan Timur), Banjarbaru (Kalimantan Selatan), Banjarmasin (Kalimantan Selatan), Bengkulu, Jakarta Raya, Jambi, Kendari (Sulawesi Tenggara), Kotabaru (Kalimantan Selatan), Lampung, Makassar (Sulawesi Selatan), Maluku Utara, Manado (Sulawesi Utara), Medan (Sumatera Utara), Padang (Sumatera Barat), Palembang (Sumatera Selatan), Palu (Sulawesi Tengah), Pekanbaru (Riau), Pontianak (Kalimantan Barat), Samarinda (Kalimantan Timur), Semarang (Jawa Tengah), Surabaya (Jawa Timur), Tarakan (Kalimantan Timur)
Job Description and Responsibilities:
- Receive Customers Call (Customers needs or complaints) and record in a Log Book (Note Book).
- Directing, follow up, and monitoring the Customers Call progress until the customers issue is resolved.
- Update any progress of the Log Book.
- Calling or visiting the Customers.
- Set up a meeting between INTA and customers, record, and consolidating the meeting result.
- Create and maintain the customers data, such as customers background information, customers population unit, other documents and reports of daily activities.
- Helping any Senior CSR work in the related branches, under the direction of Senior CSR / SDH (Service Department Head) / Service Officer of Local Branch.
If you are interested in taking up above challenging career with good remuneration, send a detailed resume with a recent photo to: rosa.okta@intracopenta.com . File in Ms Word, Please indicate the position code in email subject : CSR TRAINEE – YOUR UNIVERSITY – YOUR NAME . Lowongan Kerja 2012 PT Intraco Penta Tbk deadline 2 September 2012.
