CITIPHONE OFFICER
Qualification & Experience:
- Good knowledge in both Banking & Cards would be an advantage
- Posses good communication, analytical, problem solving & decision making skills
- Service oriented (demonstrate initiative and willingness to give service beyond expected)
- Capable to adapt and working in a team
- Min Diploma, Bachelor's Degree, any field.
- Maximum 35 years with preferable ages 24-25 years old
- Speak, write, and understand English well
- Demonstrate initiative to learn and update themself
- Display an emotional maturity
- Demonstrate a positive attitude
- Full-Time position(s) available
Responsibilities
- Demonstrate superior service delivery, individually as well as a team
- Accountable for meeting of service and productivity indicators by working in a team to ensure achievement of the service targets and standard
- Accountable for accuracy & timeliness in processing customer’s instruction
- Provide feedback on problem incidence/service issues to Citiphone Supervisor
- Ensure that problems/complaints are resolved timely and satisfactorily
- Building customer relationship through identifying customer needs and effective cross-sell process
If you think that you are really the right person to fill this challenging position, please send your application, CV and recent photograph to:
CITIBANK
Jalan Jend. Sudirman, Central Jakarta, DKI Jakarta, Indonesia
Website:http://www.citigroup.com
Lowongan Kerja Jakarta Januari 2014 Citibank deadline 5 Januari 2014.
